The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. For detailed information on data protection, please refer to our Privacy Policy listed below this text.
Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the section "Information on the data controller" in this data protection declaration.
We collect your data, in part, because you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected by our IT systems automatically or with your consent when you visit the website. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
You have the right at any time to obtain, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to the processing of your data, you may withdraw that consent at any time with future effect. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.
When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics tools.
You can find detailed information about these analytics programs in the following privacy policy.
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact information, names, website visits, and other data generated through a website.
We use the hosting provider to fulfill our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and to ensure the secure, fast, and efficient delivery of our online services by a professional provider (Art. 6(1)(f) GDPR).
Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.
We use the following web hosting provider:
World4You
Internet Services GmbH
Hafenstraße 35
4020 Linz – Austria
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is information that can be used to identify you personally. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security risks. It is not possible to completely protect data from access by third parties.
The entity responsible for data processing on this website is:
Ayurveda Resort SONNHOF GmbH & Co KG
Hinterthiersee 16
6335 Thiersee
Austria
Phone: +43 5376 5502
Email: info@sonnhof-ayurveda.at
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.
Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
IF DATA PROCESSING IS BASED ON ART. 6(1)( E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).
In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser’s address bar.
If SSL or TLS encryption is enabled, the data you send to us cannot be intercepted by third parties.
If, after entering into a paid contract, you are required to provide us with your payment information (e.g., account number for direct debit authorization), this information is necessary for processing the payment.
Payments made using standard payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.
With encrypted communication, the payment information you send to us cannot be read by third parties.
Within the framework of the applicable legal provisions, you have the right at any time to erase information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose and for further questions on the subject of personal data.
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing exists in the following cases:
If you have restricted the processing of your personal data, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
The use of contact data published within the scope of the imprint obligation to send advertising and information material that has not been expressly requested is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Our website uses so-called “cookies.” Cookies are small text files that do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies used to process payment services).
Cookies serve various purposes. Many cookies are technically necessary, as certain website features would not work without them (e.g., the shopping cart feature or the display of videos). Other cookies are used to analyze user behavior or display advertisements.
Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain features you have requested (functional cookies, e.g., for the shopping cart feature), or to optimize the website (e.g., cookies for measuring website traffic) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent may be revoked at any time.
You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to block cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
If cookies from third-party companies or for analytical purposes are used, we will inform you separately about this in this Privacy Policy and, if necessary, request your consent.
Our website uses cookie consent technology from Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations. This technology is provided by Borlabs – Benjamin A. Bornschein, Rübenkamp 32, 22305 Hamburg (hereinafter “Borlabs”).
When you visit our website, a Borlabs cookie is stored in your browser to record the consents you have given or any revocation of those consents. This data is not shared with the provider of the Borlabs cookie.
The collected data will be stored until you request that we delete it, delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. For details on how Borlabs processes data via its cookie, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.
Borlabs Cookie Consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.
You can register on this website to access additional features. We will use the information you provide solely for the purpose of providing the specific product or service for which you have registered. You must provide all required information during registration. Otherwise, we will decline your registration.
For important changes, such as changes to the scope of our services or technically necessary modifications, we will use the email address you provided during registration to notify you.
The data provided during registration is processed for the purpose of establishing the user relationship resulting from the registration and, where applicable, for the purpose of entering into further contracts (Art. 6(1)(b) of the GDPR).
We will store the data collected during registration for as long as you remain registered on this website, after which it will be deleted. Statutory retention periods remain unaffected.
Our website uses the vioma BOOKING booking technology, provided by vioma GmbH, Industriestraße 27, 77656 Offenburg (“vioma”). We have entered into a data processing agreement with vioma.
When you make an online booking or submit a booking request through our website, we need your email address, travel dates, the product you have booked, and your title, first name, and last name in order to process your request. In some cases, we may also ask for your phone number so that we can contact you quickly, particularly in the event of unforeseen circumstances that affect your booking.
To calculate the final travel price, we need the travel dates, the selected product, the number of travelers, and whether the travelers are adults or children. If you are traveling with children, we will also ask for their ages to ensure the travel price is calculated correctly. We will also ask for your preferred payment method for the trip. If an advance payment is required for your booking, you will be redirected to a payment service provider for the secure processing of the advance payment after selecting your preferred payment method. Providing additional information in the form is optional.
The processing of your data for online bookings and online booking requests is based on Article 6(1)(b) of the GDPR and is necessary for the performance of a contract or the implementation of pre-contractual measures.
The data you provide to us will remain with us until the purpose for which it was collected no longer applies (e.g., once your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Conclusion of a contract on commissioned processing
To ensure that data is processed in compliance with data protection regulations, we have entered into a data processing agreement with vioma.
This website incorporates features from the Instagram service. These features are provided by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that, as the provider of this website, we have no knowledge of the content of the data transmitted or how Instagram uses it.
The storage and analysis of data are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in achieving the widest possible visibility on social media. If consent has been obtained, processing is based exclusively on Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.
To the extent that personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram following the transfer is not part of the joint responsibility. The obligations incumbent upon us jointly have been set forth in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of the Facebook or Instagram products. You can exercise your data subject rights (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you exercise your data subject rights with us, we are obligated to forward them to Facebook.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please visit: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381.
For more information, please see Instagram's Privacy Policy: https://instagram.com/about/legal/privacy/.
If you would like to subscribe to the newsletter offered on this website, we will need your email address as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No other data is collected, or is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.
The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation.
The data you have provided to us for the purpose of subscribing to our newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after you unsubscribe or once the purpose for which it was collected no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interest pursuant to Article 6(1)(f) of the GDPR.
After you unsubscribe from the newsletter mailing list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data in the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
This website uses MailChimp to send newsletters. The service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service that can be used, among other things, to manage the distribution of newsletters. If you enter data for the purpose of subscribing to the newsletter (e.g., your email address), this data is stored on MailChimp’s servers in the United States. We have disabled performance tracking in MailChimp, so MailChimp will not track your behavior when you open our newsletters.
If you do not want your data to be transferred to Mailchimp, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.
Data processing is based on your consent (Art. 6(1)(a) of the GDPR). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of any data processing that has already taken place remains unaffected by this withdrawal.
The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, at which point it will be deleted from the newsletter distribution list. Data stored by us for other purposes remains unaffected by this.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses.
After you unsubscribe from the newsletter mailing list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data in the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
For more information, please refer to MailChimp’s privacy policy at: https://mailchimp.com/legal/terms/.
We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we oblige MailChimp to protect our customers' data and not to pass it on to third parties.
This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of our webpages that includes YouTube, a connection is established with YouTube's servers. In the process, the YouTube server is informed which of our pages you have visited.
In addition, YouTube may store various cookies on your device or use similar technologies for recognition purposes (e.g., device fingerprinting). This allows YouTube to collect information about visitors to this website. This information is used, among other things, to track video statistics, improve the user experience, and prevent fraud.
If you are logged in to your YouTube account, you are allowing YouTube to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube to ensure that our online content is presented in an appealing way. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been obtained, processing is based solely on Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.
For more information on how user data is handled, please see YouTube’s Privacy Policy at: https://policies.google.com/privacy?hl=de.
This site uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the features of Google Maps, it is necessary to store your IP address. This information is typically transmitted to a Google server in the United States and stored there. The provider of this site has no influence over this data transfer. When Google Maps is enabled, Google may use Google Web Fonts to ensure consistent font display. When you access Google Maps, your browser loads the required web fonts into its cache to display text and fonts correctly.
We use Google Maps to ensure that our online content is presented in an appealing way and to make it easy for users to find the locations listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
For more information on how user data is handled, please see Google's Privacy Policy: https://policies.google.com/privacy?hl=de.
We have integrated Wordfence into this website. The provider is Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).
Wordfence is used to protect our website from unauthorized access or malicious cyberattacks. To this end, our website establishes a persistent connection to Wordfence’s servers so that Wordfence can compare the access attempts made on our website against its databases and block them if necessary.
The use of Wordfence is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If consent has been obtained, processing is based exclusively on Article 6(1)(a) of the GDPR; consent may be withdrawn at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For more details, please visit: https://www.wordfence.com/help/general-data-protection-regulation/.
We collect, process, and use personal data only to the extent necessary to establish, define the terms of, or modify the legal relationship (master data). This is done in accordance with Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.
The customer data collected will be deleted once the order is completed or the business relationship is terminated. Statutory retention periods remain unaffected.
